Automatic collection of information
When you open the website, our servers automatically record the information your browser sends. This data may include information such as the IP address of your device, the type and version of the browser, the type and version of the operating system, the language preferences or the website you were visiting before you arrived at the website and services, the pages of the website and the services you visit, the time spent on those pages , the information you search for on the website, the times and dates of access and other statistics.
Automatically collected information is used only to identify potential cases of abuse and establish statistical information about the use and traffic of the website and services. This statistical information is not otherwise aggregated in such a way as to identify any particular user of the system.
Collecting personal information
You may access and use the website and services without telling us who you are or disclosing any information by which someone can identify you as a specific and identifiable person. However, if you wish to use some of the features of the website, you may be asked to provide certain personal information (for example, your name and email address). We knowingly receive and store any information you provide to us when you create an account, make a purchase, or fill out any online form on the website. Where necessary, this information may include the following:
– Personal data such as name, country of residen
ce, etc.- Contact information such as email address, address, etc.-
Proof of identity, as a photocopy of a government identification
.- Any other material you voluntarily send us, such as articles, images, comments, etc.
Some of the information we collect comes directly from you through the website and services. However, we may also collect personal information about you from other sources, such as public databases, social media platforms, third-party data providers, and our joint marketing partners. Personal information we collect from other sources may include demographic information, such as age and gender, device information, such as IP addresses, location, such as city and state, and online behavioral data, such as information about your use of social networking websites, page view information, and search results and links. You may choose not to provide us with your personal information, but you may not be able to take advantage of some of the features of the website. Users who are not sure what information is required can contact us.
Use and processing of collected information
In order for the website and services to be available to you, or to comply with a legal obligation, we need to collect and use certain personal information. If you do not provide the information we request from you, we may not be able to provide you with the products or services requested. Any of the information we collect from you may be used for the following purposes:
– Create and manage user accounts.- Fu
lfill and manage orders- Del
iver products or services- Imp
rove products and services- S
end administrative information- S
end marketing and promotional communications- Ans
wer inquiries and offer support- Requ
est user feedback- Improve user exper
ience- Post customer testimonials-
Deliver targeted advertising-
Manage sweepstakes and conte
sts- Enforce the terms and condi
tions and policies- Protect from abuse and maliciou
s users- Respond to legal requests and preven
t damage.- Execute and operate the website.- Exe
cute and operate the website. and the services
The processing of your personal information depends on how you interact with the website and services, where you are in the world and whether one of the following applies: (i) you have consented to one or more specific purposes; this, however, does not apply, as long as the processing of personal information is subject to the California Consumer Privacy Act or European data protection law; (ii) the provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligation thereof; (iii) processing is necessary to comply with a legal obligation to which it is subject; (iv) the processing is related to a task carried out in the public interest or in the exercise of the official authority conferred on us; (v) processing is necessary for the purposes of legitimate interests pursued by us or by a third party.
Please note that under some laws, we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing and, in particular, whether the provision of Personal Information is a legal or contractual requirement, or a requirement necessary to enter into a contract.
Billing and payments
For services that require payment, we request credit card or other payment account information, which will be used only to process payments. Your purchase transaction details are stored only as long as necessary to complete your purchase transaction. Once completed, the purchase transaction information is deleted. All direct payment gateways adhere to the latest security standards administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. The exchange of sensitive and private data occurs through an SSL secure communication channel and is encrypted and protected with digital signatures, and the website and services also meet PCI vulnerability standards to create as secure an environment as possible for users. Malware scanning is performed on a regular basis for additional security and protection.
You may delete certain personal information we hold about you. The personal information you can delete may change as the website and services change. However, when you delete Personal Information, we may keep a copy of the Un revised Personal Information in our records for as long as necessary to fulfill our obligations to our affiliates and partners, and for the purposes described below. If you wish to delete your personal information or permanently delete your account, you can do so on your account settings page on the website or by simply contacting us.
Disclosure of information
Depending on the Services requested or as necessary to complete any transaction or provide any services you have requested, we may engage other companies and share your information with your consent with our trusted third parties working with us, any other affiliates and subsidiaries on which we depend. to assist in the operation of the website and the services available to you. We do not share personal information with non-affiliated third parties. These service providers are not authorized to use or disclose your information, except as necessary to perform services on our behalf or comply with legal requirements. We may share your personal information for these purposes only with third parties whose privacy policies are consistent with ours or that agree to comply with our policies regarding personal information. These third parties receive the personal information they need only to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
We will disclose any Personal Information we collect, use, or receive if required or allowed by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We will retain and use your personal information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, unless required or permitted by law for a longer retention period. We may use any aggregated data derived from or incorporated from your Personal Information after you update or delete it, but not in a way that personally identifies you. Once the retention period expires, Personal Information will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right to data portability cannot be enforced after the expiry of the retention period.
Transfer of information
Depending on your location, data transfers may involve transferring and storing your information in a country other than yours. You have the right to know the legal basis for transfers of information to a country outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the UN, and on the security measures taken by us to safeguard your information. If such a transfer is made, you can obtain more information by creating the appropriate section of this Policy or consult with us using the information provided in the contact section.
You may exercise certain rights with respect to your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent when you have previously consented to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to know if the information is being processed by us, obtain disclosure about certain aspects of the processing and obtain a copy of the information being processed; (iv) you have the right to verify the accuracy of your information and request that it be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case we will not process your information for any purpose other than storage; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine-readable format and, if technically possible, to be transmitted to another controller without any obstacle. This provision applies provided that your information is processed by automated means and that the processing is based on your consent, a contract to which you are a party or pre-contractual obligations thereof.
The right to object to prosecution
Where Personal Information is processed in the public interest, in the exercise of an official authority conferred on us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a reason relating to your particular situation to justify the objection. However, you should be known that if your personal information is processed for direct marketing purposes, you may object to such processing at any time without providing any justification. To find out if we are processing personal information for direct marketing purposes, you can refer to the relevant sections of this document.
Data protection rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights and Owl Jumpstart LLC aims to take reasonable steps to enable you to correct, amend, delete or limit the use of your Personal Information. If you would like to be told what personal information we hold about you and if you would like it removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
– You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.-
You have the right to request that we correct any Personal Information that you believe to be inaccurate. You also have the right to ask us to complete the Personal Information that you believe is incomplete.- Y
ou have the right to request the deletion of your Personal Information under certain conditions of this Policy.
– You have the right to object to our processing of your personal information.
– You have the right to request restrictions on the processing of your personal information. When you restrict the processing of your personal information, we may store it, but we will no longer p
rocess it.- You have the right to be provided with a copy of the information we hold about you in a structured, machine-readable and commonly use
d format.- You also have the right to withdraw your consent at any time when Owl Jumpstart LLC trusted your consent to process your Personal Information.
You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information. For more information, contact your local data protection authority in the European Economic Area (EEA).
California Privacy Rights
In addition to the rights explained in this Policy, California residents who provide Personal Information (as defined in the statute) to obtain products or services for personal, family or domestic use have the right to request and obtain from us, once a calendar year. , information about the Personal Information we share, if any, with other companies for marketing purposes. If applicable, this information would include the categories of Personal Information and the names and addresses of those companies with which we share such personal information for the immediately preceding calendar year (for example, requests made in the current year will receive information about the previous year). . To obtain this information please contact us.
How to exercise these rights
Any request to exercise your rights may be directed to Owl Jumpstart LLC using the contact details provided herein. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information to enable us to verify that you are the person you claim to be or that you are that person’s authorized representative. You must include sufficient details to allow us to properly understand and respond to the request. We cannot respond to your request or provide you with personal information unless we first verify your identity or authority to make such a request and confirm that the personal information relates to you.
We do not knowingly collect any personal information from children under the age of 18. If you are under the age of 18, do not submit any personal information through the website and services. We encourage parents and legal guardians to monitor their children’s Internet usage and help enforce this Policy by instructing their children never to provide personal information through the website and services without their permission. If you have reason to believe that a child under the age of 18 has provided us with personal information through the website and services, please contact us. You must also be at least 16 years of age to consent to the processing of your personal information in your country (in some countries, we may allow your parents or guardians to do so on your behalf).
The website and services use “cookies” to help personalize your online experience. A cookie is a text file that a web page server places on your hard drive. Cookies cannot be used to run programs or send viruses to your computer. Cookies are assigned exclusively to you and can only be read by a web server in the domain that issued the cookie.
Don’t track signals
Some browsers incorporate a Do Not Track feature that tells websites you visit that you don’t want your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For this purpose, tracking refers to the collection of personally identifiable information from consumers who use or visit an online website or service as they move through different websites over time. The website and services do not track your visitors over time and on third-party websites. However, some third-party sites may track your browsing activities when they offer you content, allowing them to customize what they present to you.
We may allow certain third-party companies to help us tailor advertising that we believe may be of interest to users and to collect and use other data about user activities on the website. These companies may serve ads that can place cookies and track user behavior.
We may disclose information about you to our affiliates in order to provide you with related or additional products and services. Any information related to you that we provide to our affiliates will be treated by such affiliates in accordance with the terms of this Policy.
We offer e-newsletters that you can voluntarily subscribe to at any time. We are committed to maintaining the confidentiality of your email address and will not disclose your email address to third parties, except as permitted in the information use and processing section or for the purpose of using a third party provider to send such emails. We will keep the information emailed in accordance with applicable laws and regulations.
In accordance with the CAN-SPAM Act, all emails sent by us will clearly indicate whose email the email is and provide clear information on how to communicate with the sender. You may opt out of receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
Links to other resources
The website and services contain links to other resources that we do not own or are controlled by us. Please note that we are not responsible for the privacy practices of such other resources or third parties. We recommend that you be vigilant when you leave the website and services and read the privacy statements of each and every resource that may collect personal information.
We secure the information you provide on computer servers in a controlled and secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of Personal Information under your control and custody. However, data transmission over the Internet or wireless networks cannot be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are security and privacy limitations on the Internet that are beyond our control; (ii) the security, integrity and privacy of all information and data exchanged between you and the website and services cannot be guaranteed; and (iii) such information and data may be viewed or manipulated in transit by a third party, despite best efforts.
In the event that we become aware that the security of the website and services has been compromised or users’ personal information has been disclosed to unrelated third parties as a result of external activity, including but not including, but not matter, security attacks or fraud, we reserve the right to take reasonably appropriate action, including but not including, but not too, investigating and reporting , as well as notification and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected persons if we believe there is a reasonable risk of harm to the user as a result of the breach or if the law requires notice. When we do, we will post a notice on the website, send you an email, contact you by phone and send you a letter.
Changes and modifications
We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time at our discretion and will notify you of any material changes to the way we treat Personal Information. When we do, we’ll review the update date at the bottom of this page. We may also notify you in other ways at our discretion, such as through the contact information you have provided. Any updated version of this Policy will become effective immediately after the publication of the revised Policy unless otherwise specified. Your continued use of the website and services after the effective date of the revised Policy (or any other act specified at that time) will constitute your consent to such changes. However, without your consent, we will not use your personal information in a materially different manner than indicated at the time your personal information was collected.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all of its terms and conditions. By accessing and using the website and services, you agree to be bound by this policy. If you do not agree to comply with the terms of this Policy, you are not authorized to access or use the Website and Services.
If you would like to contact us to further understand this Policy or would like to contact us about any matter relating to individual rights and your Personal Information, you may do so through the contact form, send an email to [email protected] or write us a letter to 501 Silverside Rd, Wilmington, Delaware, 19809, USA
This document was last updated on May 4, 2020